Terms and Conditions

These Terms and Conditions govern your use of the Sellfinity website and any purchases made through it. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before using our services.

1. About Sellfinity

Sellfinity is a UK-focused ecommerce store offering curated everyday products across multiple categories. We operate online and provide products to customers within the United Kingdom.

2. Eligibility to Use Our Website

To use our website and place an order, you must:

  • Be at least 18 years old, or

  • Have permission from a parent or legal guardian

By placing an order, you confirm that all information provided is accurate and complete.

3. Products and Availability

We aim to display product information, descriptions, prices, and images as accurately as possible. However:

  • Product images are for illustration purposes and may differ slightly from the actual item

  • Availability is subject to change without notice

  • We reserve the right to limit quantities or discontinue products at any time

4. Pricing and Payment

  • All prices are shown in GBP (£)

  • Prices include applicable UK taxes unless stated otherwise

  • Delivery charges are clearly displayed at checkout

Payment must be completed at the time of order using our approved payment methods. Orders will not be processed until payment is successfully received.

5. Order Acceptance and Confirmation

Once you place an order:

  • You will receive an order confirmation email

  • This email confirms receipt of your order, not acceptance

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraud or misuse

If an order is cancelled, any payment taken will be refunded promptly.

6. Delivery and Fulfilment

  • Standard delivery cost: £1.99

  • Delivery timeframe: 2 working days

  • In exceptional cases, delivery may take up to 3 working days

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by factors outside our control, such as courier issues or incorrect address details.

7. Customer Responsibilities

Customers are responsible for:

  • Providing accurate delivery and contact information

  • Ensuring someone is available to receive the order if required

  • Reviewing order details before completing checkout

Incorrect details may result in delivery delays or failed delivery.

8. Returns and Refunds

Our Returns and Refunds Policy explains your rights and obligations regarding returns, exchanges, and refunds. Please review that policy separately before making a purchase.

9. Intellectual Property

All content on the Sellfinity website, including text, images, logos, graphics, and design, is owned by or licensed to Sellfinity.

You may not:

  • Copy, reproduce, or distribute content without permission

  • Use our branding or materials for commercial purposes

10. Limitation of Liability

To the fullest extent permitted by law:

  • Sellfinity is not liable for indirect, incidental, or consequential damages

  • Our liability is limited to the value of the products purchased

Nothing in these terms limits your statutory rights as a UK consumer.

11. Misuse of Website

You must not:

  • Use the website for unlawful purposes

  • Attempt to interfere with site security or functionality

  • Upload harmful code or misuse services

We reserve the right to suspend or block access for misuse.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of UK courts.

13. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes take effect immediately once published on our website. Continued use of the site means you accept the updated terms.

14. Contact Information

For questions regarding these Terms and Conditions, please contact us via our Contact page. We aim to respond during business days.